Our Privacy Statement

This Privacy Policy for Europe (this "Policy") applies to personal data processed on the website for the 100%DORAEMON&FRIENDS in TOKYO (our "Website"), operated by TV Asahi Corporation ("the Company," "we," "us," or "our").

The purpose of this Policy is to inform you, as the data subject, about how we, as the data controller, process your personal data, whether obtained directly from you or through a third party.

This Policy applies to our processing of the personal data of data subjects in the UK and European Economic Area (EEA).

We process your personal data in accordance with applicable UK and EU data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation 2016/679 (collectively, "GDPR").

If you have any questions or concerns regarding this Policy, please contact us at info@doraemon100japan.com.

Personal Data We Process

In the course of our business operations, we process the following categories of personal data:

• Identification Information: Name (including the name of a legal entity), address, and department/affiliation.
• Contact Information: Address, telephone number, and email address.
• Inquiry Information: The content of your inquiry and the details of our response.
• Technical Data: Cookies (for detailed information on our use of cookies, please see our Cookie Policy available at https://doraemon100japan.com/cookie-policy/).

How We Collect Your Personal Data

We collect your Identification Information, Contact Information, and Inquiry Information directly from you when you contact us through the inquiry form on our Website, via the chat function on our Website, or by calling the telephone number listed on our Website.

We may also indirectly obtain your Identification Information, Contact Information, and Inquiry Information from our partner companies to whom we delegate customer support.

Purposes for Which We Use Your Personal Data

We process your personal data for the purposes set out in this Policy, as detailed below.

We ensure that the personal data we process is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.

If we intend to process personal data for a purpose other than that for which it was originally collected, we will notify you accordingly.

For more details on technical information such as cookies, please refer to our Cookie Policy.

Retention Period of Personal Data

We retain personal data processed for responding to inquiries only for as long as is reasonably necessary to fulfill the purposes for which we collected it, as set forth below.

Where a longer retention period is required to comply with legal, regulatory, tax, accounting, or reporting requirements, we will retain the data for the period necessary to meet those requirements.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

We may also anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Sharing of Your Personal Data

We may share the information obtained in relation to your inquiries with the following partner companies:

1. WordPress

We use WordPress's inquiry management system to manage customer inquiries.

When using WordPress's services, we share your Identification Information, Contact Information, and Inquiry Information with WordPress.

For information on how WordPress handles personal data, please review their privacy policy at the following link:
https://automattic.com/privacy/

2. Use of External Hosting Servers

To establish and operate our Website, we use a hosting service provided by an external operator (Xserver Inc.) with servers located in Japan.

The personal data that we collect on our Website is shared with this hosting service provider.

For information on how Xserver Inc. handles personal data, please review their privacy policy.

Disclosure of Personal Data to Public Authorities and Courts

We may be required to disclose your personal data to public authorities or courts if compelled by their directive in connection with an investigation or legal proceedings.

We may also disclose your personal data where we, in good faith, believe that such disclosure is reasonably necessary to protect our rights and pursue available remedies.

Transfers of Your Personal Data Outside the EU or the UK

When we transfer your personal data outside the United Kingdom or the European Economic Area, we will ensure an appropriate legal framework is in place.

If the European Commission or the UK Government has recognized a country or region as ensuring an adequate level of protection for your rights regarding your personal data (an "adequacy decision"), we will rely on that decision.

Otherwise, we will rely on the Standard Contractual Clauses (SCCs) as defined in the European Commission's Implementing Decision (EU) 2021/914 of June 2021. Where applicable, we will also enter into appropriate contractual arrangements for data transfers from the UK, including the UK's International Data Transfer Agreement (IDTA) or the Addendum to the EU SCCs.

You may obtain a copy of the non-confidential parts of these safeguards related to our transfers by contacting us at the address below.

Furthermore, for transfers to the United States, we adhere to the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF.

Your Rights

You have the following rights regarding the personal data we process about you:

• Right to be informed: You have the right to obtain from us all necessary information regarding our processing activities concerning your personal data.
• Right of access to personal data: You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data and certain related information.
• Right to rectification or erasure of personal data: You have the right to have inaccurate personal data concerning you rectified without undue delay and to have incomplete personal data completed. You may also have the right to have personal data concerning you erased without undue delay where certain conditions apply.
• Right to restriction of processing of personal data: You have the right to obtain from us the restriction of processing where certain conditions apply.
• Right to object to processing of personal data: You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, where certain conditions apply.
• Right to data portability of personal data: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance from us, where certain conditions apply.
• Right to withdraw consent: You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. To withdraw your consent for cookies, please visit Cookie Policy. Upon receiving notification that you have withdrawn your consent, we will cease processing your data for the purposes to which you originally consented.

If you wish to exercise these rights, please refer to the "Contact Us" section below.

If you are not satisfied with our response to any request or have a complaint about how we process your personal data, you may lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement of the GDPR.

Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

Updates to this Policy

We may revise or update this Policy from time to time. Any changes to this Policy will become effective when the revised Policy is posted on our Website.

Contact Us

For any questions or requests concerning this Policy, please contact us at:

Last Updated: January 2026